Shipping and Returns
OUR SHIPPING & RETURN POLICY
COST OF SHIPPING
We have a flat rate for our shipping of $5 USD, which will be added upon checkout. Our products ship via USPS priority mail with tracking and signature required.
Glitter Addict ships to all US states, islands and territories.
Once your order is placed via our online store, you will immediately receive a confirmation email. The confirmation email is proof that we have received your order and that we pre-authorized your credit card for your purchase. The confirmation email will not have tracking information because it takes 1-3 business days for us to process your order and another 2-5 business days to ship out your order. If your order is out of stock we will reach out to you via email or phone call. Our goal is to ship your order as soon as possible.
If you don’t receive a confirmation email please contact us at firstname.lastname@example.org or give us a call at (909)435-9466. This can typically be attributed to an issue with your email address, your service providers or network issue.
If your order is in stock and we process the changes to your credit card typically takes 1-3 business days, your order will ship between approximately five to seven business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided. If you do not receive tracking information from us within seven business days of your order, feel free to follow up with us at email@example.com.
We have strict no returns policy due to sanitary and safety standards.
CANCELLATION & REFUNDS
All orders are final. However, you may cancel your order up to 48 hours from when the order was placed. After the 48-hour period, you will no longer be able to cancel your order. We also do not accept cancellations if the product has been shipped or received. Only eligible cancellations qualify for a full refund. If you have any questions about your order, please feel free to contact us at firstname.lastname@example.org.
Our cancellation, refund and return policies apply to all of our sales items as well.